Customer Support
Please note that we will not be available from Sat 29th Dec 2007 until Monday 7th Jan 2008. If you email us during that time, we will reply when we return.
ImageIP is pleased to provide
it's fully featured User forum !!
Why not join our forum? It's open to all for free. Or just browse it
for tips and answers.
GO
TO THE FORUM NOW---->
The forum is a place to discuss product, problems and tips with other
users and with ImageIP. It contains Frequently Asked Questions and you
can get help with your problems there.
ImageIP places a high value on customer satisfaction. If you have any
other comments, queries or problems, send
them via email to support@imageip.com.
We do not
offer telephone support of any kind, so please be patient and we will
attempt to respond to your email as soon as possible. Please note that
we are a UK based company and support queries are likely only to be
processed during UK working hours Monday-Friday.
If you have a problem with the software -
First make
sure you are using the latest version of the software from
the downloads page,
then check the FAQ on the Support Forum (GO THERE).